Job Title: Technician
Pontypool, GB, NP4 0LS
Closing Date
9th November 2026
Accessibility
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Who are we?
We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.
What we’re looking for:
At Wales & West Utilities, we’re investing in our people and continuing to build a stronger fully insourced delivery model for the future.
As part of this, we are recruiting for a Technician on a 24-month Fixed Term Contract into enhanced, site-based leadership roles, playing a key part in strengthening how we deliver across our worksites, specifically on replacement clusters. These roles provide the opportunity to step into greater responsibility and visibility on site, supporting delivery, maintaining standards, and helping teams perform at their best.
This Technician role combines strong technical capability with day-to-day leadership and coordination of site activity.
You will play a central role in making sure works are delivered safely, efficiently, and to the expected standard, working closely with teams, FLM’s and partners to keep delivery on track. This is an opportunity to take on greater ownership of site operations and develop the experience required for future leadership progression.
You’ll be relied on to:
Safety & Compliance
- Promote and maintain safe systems of work
- Ensure compliance with all standards, procedures, and controls
- Support audits and ensure consistency of delivery on site
Delivery & Coordination
- Coordinate daily activity on site to ensure organised, efficient delivery
- Support planning, work readiness, and programme execution
- Manage materials, plant, and resource coordination
Performance & Productivity
- Support teams to achieve productivity and output targets
- Identify risks and intervene early to maintain delivery
- Maintain high standards of workmanship
Customer & Stakeholder
- Act as a key on site presence
- Support effective day to day engagement with customers and stakeholders
People & Leadership
- Provide direction and guidance to teams on site
- Support team performance, behaviours, and standards
- Act as a role model for safe and effective delivery
- Deputise for your line manager as and when required
For a full job description, click here.
You’ll need to have:
- A full UK Driving Licence
- NCO Level 2 Installation of Gas Engineering Products or Assets up to 180mm (or equivalent qualification)
- An understanding of the gas supply network and the behaviour of various gases
- Knowledge of New Roads and Streetworks Act Activities
- CP for all SCO activities in line with B&R Pay Framework
- The ability to communicate with fellow workers, management, public officials, site managers and the general public in order to carry out work, deal with routine complaints and ensure that we satisfy our customers and the general public
- Strong technical experience within B&R or similar environments
- Demonstrate a proactive approach to safety and quality
- The motivation to take on increased responsibility on site
- Organisation and coordination skills with the ability to support teams effectively
- Motivation to develop and progress
We would also love to hear about anything else you feel you could add or bring to the role!
What you’ll get in return:
- Salary of £50,904 if trained and competent at Technician level
- A structured pay & competency framework which rewards skills, competence and enables development and career progression
- Additional earnings through the standby rota plus overtime and additional work available
- 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
- Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
- 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
- “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
- Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
- Enhanced pay for parental leave
- Retail discounts and cashback scheme
- Friends & Family Discount for Three Mobile and Broadband
- Colleague recognition including Annual Celebrating Excellence Awards
- Living Wage Accredited Employer
- Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
- Annual salary review
- Discretionary annual bonus
- Company Sick Pay
- In-house Occupational Health Team
- Employee Assistance Programme
- Comprehensive training
The way we do things
Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.
We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.
Interested?
If you think you’d make a good addition to the team, we would love to hear from you!
To apply, click the link below.
If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.
You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.