Job Title:  Lead Business Analyst

Closing Date

1st November 2026

Accessibility

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What we’re looking for:

As the Lead Business Analyst you will need to work at all levels of the organisation, experienced with handling multiple requirements and stakeholders concurrently, all whilst successfully influencing key decision making to ensure IT Programmes and Projects of works are identified, prioritised and outlined. You will report directly to the Senior IT Programme Manager and will work closely with Programme Manager, Project Managers and key business sponsors and stakeholders to lead requirements definition, to identify projects, and ensure quality deliverables meet the business need.

This is an excellent opportunity for a very high-quality Lead Business Analyst to join an innovative, fast paced Utility company based in South Wales.

You’ll be relied on to:

• Work with project sponsors to analyse and document IT or business requirements 
• Lead the business analyst team to work alongside IT Solution Architects to review and match requirements to an appropriate solution 
• Manage any external tender selection event for new technology, or utilise procurement framework partners to leverage existing technology solution 
• Write an investment paper with concise summary, project cost, associated risks, timelines, and any associated financial forecasting, ready for investment sign off and handover to a Project Manager 
• Coach and mentor Business Analysts on best practice

You can read a full job description here.

You’ll need to have:

• Degree level education mandatory
• The ability to pick up urgent issues and support team members as part of a standard week, as is the ability to be flexible and jump in to advise or facilitate where business knowledge and skill set can be utilised e.g. to support training, communication or testing
• The ability to organise and run workshops 

The following is also desirable:

• BCS or ISEB Business Analysis or equivalent is highly desirable
• Prince 2 Foundation or equivalent Project management qualification desirable
• ITIL experience / qualification desirable (helpful for interaction with IT Operations and Acceptance into Service)

What you’ll get in return:

• A competitive salary starting at £81,688 rising to £93,240
• Hybrid working
• Flexible working opportunities
• 25 days annual leave plus bank holidays which can be tailored to celebrations that reflect your beliefs
• Retirement Savings Plan (pension) with Aviva: 5% employee contribution, with WWU doubling your contribution at 10% - totalling 15%
• 14 x salary Life Insurance linked to membership of the Retirement Savings Plan
• “Choices” flexible benefit scheme options including corporate gym memberships, dental insurance, and health cash-plans
• Access to our Financial Wellbeing Programme - allowing you to manage your benefits flexibly to suit your financial needs
• Enhanced pay for parental leave
• Retail discounts and cashback scheme
• Friends & Family Discount for Three Mobile and Broadband
• Colleague recognition including Annual Celebrating Excellence Awards
• Living Wage Accredited Employer
• Award winning employer for ‘Outstanding Contribution to Workplace Health and Wellbeing’ and leading the industry in championing equality, diversity and inclusion
• Annual salary review
• Discretionary annual bonus
• Company Sick Pay
• In-house Occupational Health Team
• Employee Assistance Programme
• Comprehensive training

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business – from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesn’t matter about gender, race, sexuality or disability; it’s about our colleagues’ skills, the way we do things and how we live our values.

Interested?

If you think you’d make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at recruitment@wwutilities.co.uk or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.